Are your products gluten free?

Whilst many of our products do not contain gluten as an ingredient or component, we do not manufacture in a gluten free environment. We cannot guarantee that our products will be completely free from gluten. Any allergens are in bold on the jar label and clearly stated.

Are your products dairy free?

Any allergens are in bold on the jar label and clearly stated.

Do your products contain nuts?

We are a nut free site, however, please be aware that some of our suppliers do handle nuts.

Are your products suitable for vegetarians and vegans?

Please refer to ingredients on back of label. A lot of our products are vegetarian and vegan friendly.

Do you use free-range eggs?

Unless stated on pack eggs are not free-range. It will state on pack if free range eggs are used in our products.

How would you recommend I store my English Provender™ product?

If you haven’t opened the jar it's fine to keep it in your cupboard – it doesn’t need to be refrigerated. Once the product has been opened however, we recommend that you do keep it in your refrigerator. This helps to preserve the quality of the product, making sure it still tastes really great. To find out the exact storage instructions, please take a look at the label as these may vary according to the nature of the product. Store in a cool dry place and away from direct sunlight before opening, once opened see pack for storage info.

Is it safe to consume your products past the BBE date?

We recommend that you use the products within the time indicated on the label to ensure that they meet the quality standards that you’d expect from us. Hopefully this shouldn’t be a problem as were sure you’ll love them!

Are any of your products organic?

No, currently we do not have an organic range.

Are your products Halal and Kosher?

No, they are not certified as Halal or Kosher.

Where do you source your ingredients?

They are all manufactured in Newbury, Berkshire, England except for the Grated Hot Horseradish, which is packed at a manufacturing site in Germany packed as close as possible to the source of the ingredient to ensure the freshest possible product.

What is your Corporate Social Responsibility policy?

EPC Corporate Responsibility – DOING IT RIGHT
At EPC we believe we can deliver our corporate responsibility best, by doing it right.
By doing it right as a business we sustain our profits, our growth, our investments, our futures
Doing it right by the environment means striving to find the most efficient way to operate, with the least impact on our World resources
Doing it right by products means constantly delivering solutions that people want and need, with the maximum of enjoyment and the minimum of waste
Doing it right by our communities means being a good place to work, being a good supplier, being a good business partner, being a good neighbour – and showing we care
By doing it right, we are acting now to secure a brighter future for everyone

What is your company ethos?

We love good food and we know what tastes great! Quality ingredient packed with flavour and made with care – it’s all in the making of good food.

I have a Trade question / I wish to place a Trade order, who can I contact?

Please contact our commercial team on Tel; 01635 528800 where one of our colleagues will be happy to assist you.

What is the minimum quantity for a Trade order?

If you’re a shop or delicatessen and would like to sell our range of products, please contact our distributor to the independent sector, Petty Wood, who will be happy to advise. http://www.pettywood.co.uk/

I am fundraising for a charity please will you make a donation, sponsor me or donate a raffle prize?

Our Employee Committee nominates a charity to support and currently our local nominated charity is The Rosemary Appeal. By focusing on the one charity to fundraise for, we can have a greater impact to the lives of local people.

The Rosemary Appeal is striving to raise £4.5 million to build and populate the Rosemary Centre at West Berkshire Community Hospital with staff and equipment. Currently, patients suffering from advanced illnesses such as Cancer and Renal disease have to travel to Reading, Oxford, Swindon and even further afield to Southampton and London to receive treatment.
http://www.rosemaryappeal.org/

On occasions EPC do donate a raffle prize for local charity events so forward on the email and we might be able to help epc.marketing@englishprovender.com.

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